《樂師傅2026十神運程書》｜睇透流年，掌握命運

Shipping Locations

We currently ship Australia-wide.

We offer FREE standard shipping on all Australian orders over AUD $99 (after discounts, excluding gift cards).

For orders under AUD $99, shipping fees will be calculated at checkout.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

During peak periods, sales events, or promotional campaigns, processing times may be slightly extended.

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Estimated Delivery Time

Estimated delivery timeframes within Australia:

• Metro areas: 2–6 business days

• Regional areas: 4–10 business days

Delivery times are estimates only and may vary depending on location, courier performance, public holidays, weather events, or other circumstances outside our control.

Pre-Orders & Back-Orders

If your order contains a pre-ordered or back-ordered item:

• Available items may be shipped first

• Back-ordered items will be shipped as soon as they become available

You may receive your order in separate shipments at no additional shipping cost.

Estimated dispatch dates for pre-order items will be indicated on the product page where applicable.

Tracking Your Order

Once your order has been shipped, you will receive:

• A shipping confirmation email

• A tracking number

Tracking information may take 1–3 business days to update after dispatch.

If you do not receive tracking details within 3 business days, please contact us at:

📧 info@lokshifu.com.au

Incorrect Shipping Address

Customers are responsible for providing accurate shipping details at checkout.

If you notice an error in your shipping address, please contact us immediately at info@lokshifu.com.au.

If a parcel is returned due to an incorrect address:

• Reshipping fees may apply

• Original shipping costs are non-refundable

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us within 48 hours of delivery and provide:

• Your order number

• Clear photos of the parcel and product (if damaged)

We will investigate the matter with the shipping carrier and provide an appropriate resolution in accordance with Australian Consumer Law.

Authority to Leave

If you select Authority to Leave (ATL), delivery responsibility transfers once the carrier confirms delivery.

Cancellation

You may cancel your order within 48 hours of placing it. Please allow 3-5 business days for the refund to post to your original form of payment.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@lokshifu.com.au.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you receive a damaged or defective product you have 72 hours upon arrival of the product to contact us about the defective unit. You can reach out to us here info@lokshifu.com.au.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should email us at info@lokshifu.com.au.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Master Lok (lokshifu) developed a strong interest in metaphysics and the occult from a very young age.

Through fortunate circumstances, she had the opportunity to become an apprentice and quickly grasped the essence of these practices, subsequently offering guidance and insights to clients.

Over 10 years, she has amassed more than 1000 long-term clients.

Her clients come from all over the world, including Australia, Hong Kong, Taiwan, Japan, Malaysia, Europe, and beyond, ranging from Gen Z, Gen Alpha to boomers.

Master Lok's youthful mindset and down-to-earth, incisive communication style have garnered significant support from many clients, who continue to seek her consultations. Some clients have relied on Master Lok for their important life events from their university days and first careers to choosing auspicious wedding dates and so on.

This is because Master Lok believes clients are more than just clients; they are like old friends. She embraces the philosophy of "life influencing life," nurturing these connections with dedication and witnessing their growth over time.

Social Media Engagements:
- 4EB Radio Chinese Guest Speaker for 2025 12 Chinese Zodiacs Fortune
- JCI South Brisbane Keynote Speaker about Empower Women in the Future 20 Years with Feng Shui
- 2CR Chinese Radio Guest Speaker
- QUT Sharing about birth charts analysis and Feng Shui
- Kong Ren Kong Lei Di YouTube Channel Guest Speaker
- JCI Melbourne Guest Speaker about Birth Chart Analysis
- Sunnybank Chamber of Commerce Guest Speaker about Feng Shui and Sha

(E-)Books
- 2024 12 Chinese Zodiacs Fortune
- 2025 12 Chinese Zodiacs Fortune
- 2026 10 Gods Fortune (inc. 2026分析、2026風水指南等) (preparing)